Read from a stratified sample of 120 of the 571 reasons, grouped by why people answered as they did; each share carries its interval on that sample.
Simple books, trusted routines
28%21% to 37% of the sample of 120 · typically Probably would not pay
Who they are. They tend to be Ohio adults, mostly working, with small or simple businesses and existing spreadsheets, free apps, household help, or accountants.
What they say. They say their current method is sufficient and they would rather keep doing the books themselves than add a subscription or trust new software.
“My bookkeeping is simple, and I don't trust software to get every receipt right.”
Man, 30, Ohio · Probably would not pay
Pay to get time back
21%15% to 29% of the sample of 120 · typically Probably would pay
Who they are. They tend to be Ohio business operators who spend evenings, weekends, or tax-season hours handling receipts and routine paperwork.
What they say. They say the monthly fee is worthwhile if it gives them back time now spent entering, sorting, or catching up on records.
“It'd be worth it if it keeps me from spending Sunday nights entering receipts.”
Man, 62, Ohio · Probably would pay
No business to use it for
18%12% to 25% of the sample of 120 · typically Definitely would not pay
Who they are. They tend to be Ohio adults who are not working, retired, looking for work, or have little or no current business activity.
What they say. They say there is no active business or enough bookkeeping activity to justify a monthly service.
“No business to keep books for.”
Woman, 65, Ohio · not working · Definitely would not pay
Pay for accuracy and control
17%11% to 24% of the sample of 120 · typically Probably would pay
Who they are. They tend to be Ohio business operators, including older adults, whose transaction volume, bookkeeping difficulty, or concern about errors makes organized records valuable.
What they say. They say they would pay for reliable organization, accurate categorization, mistake detection, and help keeping business or tax records current.
“Definitely. My business has too many transactions to keep sorting by hand.”
Man, 64, Ohio · Definitely would pay
Too costly for small books
13%8% to 21% of the sample of 120 · typically Definitely would not pay
Who they are. They tend to be Ohio adults with small operations, side work, or limited budgets who have some bookkeeping to handle.
What they say. They say $50 would take money they need elsewhere or cost too much for the small amount of work involved.
“Definitely not with money this tight. I can keep a notebook and do the few records myself.”
Woman, 52, Ohio · Definitely would not pay
Want proof before paying
3%1% to 7% of the sample of 120 · typically Not sure
Who they are. They tend to be Ohio women ages 41 to 55 whose business records may already be handled by a spouse.
What they say. They say they would need to test the assistant's accuracy and confirm that it actually saves time before paying.
“I’d need to see how accurate it is first, especially with receipts and tax categories.”
Woman, 44, Ohio · Not sure